FAQ~
1. Do you provide fabric swatches?
Yes, we do.
2. What's the minimum custom order quantity?
Fabric minimum: 500yds/order, 500yds/color,
Clothings minimum: T shirts 400pcs per color for each style.
Hoodies: 200 pcs per color for each style.
Pants: 300pcs per color for each style.
Hemp socks: 1000pairs in two colors two sizes.
Tote bag 2000~5000 pcs ,depend on size.
3. What's the delivery window of your custom fabrics and garments?
Lead time of fabric: normally 6~8 weeks, but it will be faster if greige is available.
Lead time of clothings : normally 8~10 weeks, depends on styles and quantity.
4. What should we do if our quantity is too small ?
We will consider to add your small orders to those big order from my other customer.
5. What is the shipping method?
Ocean shipping, Air shipping or FEDEX &UPS
6. Returns and exchanges
Fine Hemp accepts returns and exchanges, please get in touch with us within 14 days of delivery, and ship items back to us within 30 days of delivery to our warehouse.
Please include a copy of your packing slip or invoice so we know from whom the product is being returned.
Items may not be returned if they have been cut, dyed, or altered in any way.
Buyers are responsible for return shipping cost, if the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes, we do.
2. What's the minimum custom order quantity?
Fabric minimum: 500yds/order, 500yds/color,
Clothings minimum: T shirts 400pcs per color for each style.
Hoodies: 200 pcs per color for each style.
Pants: 300pcs per color for each style.
Hemp socks: 1000pairs in two colors two sizes.
Tote bag 2000~5000 pcs ,depend on size.
3. What's the delivery window of your custom fabrics and garments?
Lead time of fabric: normally 6~8 weeks, but it will be faster if greige is available.
Lead time of clothings : normally 8~10 weeks, depends on styles and quantity.
4. What should we do if our quantity is too small ?
We will consider to add your small orders to those big order from my other customer.
5. What is the shipping method?
Ocean shipping, Air shipping or FEDEX &UPS
6. Returns and exchanges
Fine Hemp accepts returns and exchanges, please get in touch with us within 14 days of delivery, and ship items back to us within 30 days of delivery to our warehouse.
Please include a copy of your packing slip or invoice so we know from whom the product is being returned.
Items may not be returned if they have been cut, dyed, or altered in any way.
Buyers are responsible for return shipping cost, if the item is not returned in its original condition, the buyer is responsible for any loss in value.